What to Do and What Not to Do When Working With a HIM Vendor

by | Apr 25, 2023 | Healthcare Service

The right HIM vendor is an investment that pays dividends for years. Many organizations jump at the chance to partner with an external service provider, which is understandable — not only does it cut costs and ensure your data’s security, but also it frees IT employees to focus on more critical projects.

HIM solutions are often managed by an agency or vendor who works with your current hospital staff. To ensure that your partnership is a positive one, here are the do’s and don’t’s of partnering with an HIM vendor.

1. Do consider their reputation.

One of the first things you should consider when trying to decide whether to partner with a vendor is its reputation in the industry. Gather references from potential partners and ensure it has a trustworthiness history. There are numerous respected organizations like KLAS, Modern Healthcare, and Black Book Market Research that ranks and rates the top vendors in HIM.

2. Do check their credentials.

Check for certifications such as AHIMA and AAPC, which indicate its medical coders are already accredited with the respective national bodies.

3. Don’t be lured by discounts.

The temptation of getting a good deal on a product or service is strong but be wary of vendors that offer massive discounts or other deals. There’s no such thing as a free lunch — these companies may not be able to provide the best quality of service.

4. Don’t let the vendor tell you what to do.

You may feel pressured into buying certain products or services, but don’t do so just because they want you to. Consider it a red flag if the vendor tries too hard to convince you of a product or service.

Familiarizing yourself with the do’s and don’t’s of partnering with an HIM vendor will help you make an informed decision on whether or not to choose a vendor to help you with your business. HIM solutions may help you to save money on IT services, and you can do it safely by choosing the right vendor.

Don’t hesitate to contact GeBBS Healthcare Solutions for additional information on the partnership with an HIM outsourcing vendor.

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